Vivien Jones grew up in a small terraced house in the village of Goldenhill, Stoke-on-Trent, Staffordshire, England with her three brothers and two sisters. She married in 1971 and has one daughter, a son-in-law and a grandson.
After leaving Summerbank Secondary Modern Girls' School at fifteen years of age, Vivien continued to study part-time and finally graduated as a mature student from Manchester Metropolitan University with a BA (Hons) Degree in Professional Studies in Education.
She worked for many years as a Lecturer in Medical Administration at Stoke-on-Trent College.
Vivien has authored five books.